After going live in July 99p Shopper has had fantastic growth not just in the UK but also abroad.
It took founder, Suleman Sacranie, many months of painstaking strategic planning so that when the website launched everything was in perfect working order.
Careful consideration had to be given not just to the website and distribution centre but also to how phone calls would be handled from the website.
Suleman chose leading telecoms supplier DBS to provide the 0844 contact number used on the 99p shopper website.
“We wanted a telecoms supplier that was long established and had a proven track record,” explained Suleman. “We were impressed from day one with DBS in terms of their customer service. Connection of our 0844 phone number was lightening quick and we were pleased to see that DBS was committed to its customers and its own staff – they are actually an Investors in People company.”
DBS offers a wide range of telecoms services – not just 0844 numbers. They provide literally thousands of 0800 numbers to UK businesses and are an OFCOM authorised telecoms reseller Their range of 0845 services are also very popular with UK based companies.
David Clarke of DBS said “We are very pleased to welcome 99p Shopper on board as a DBS Telecoms customer. They have got off to a great start and we wish them all the very best of luck – this is a great venture!”
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